Privacy Policy
1. Who We Are
Potential Genesis is a human potential and leadership development company offering coaching, leadership development, behavioural skills facilitation, and micro-learning programs.
If you have any questions about this Privacy Policy, you can contact us at:
- Email: info@pghrs.com
- Website: www.potentialgenesis.com
2. What Information We Collect
We collect information in three main ways:
- Information you provide directly
- Information we collect automatically
- Information from third parties (if applicable)
2.1 Information You Provide Directly
- Account / Profile Information: full name, email address, encrypted password, country/city, professional details, areas of interest
- Transaction& Payment Information (billing details; payment details processed through secure gateways)
- Learning & Assessment Information (responses, preferences, progress, feedback)
- Communication Information (emails, contact forms, newsletter preferences)
2.2 Information Collected Automatically
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent
- Navigation paths and referring websites
This information is collected using cookies and similar technologies. For details, refer to our Cookie Policy.
2.3 Information from Third Parties
We may receive limited profile information if you access our Website through a third-party platform, based on their privacy settings.
3. How We Use Your Information
We use your information to:
- Provide and improve our services (account creation, free content access, progress tracking, personalisation)
- Personalise your experience and recommendations
- Process payments and registrations
- Communicate (transactional emails, updates, support)
- Analyze performance and usage trends
- Ensure legal compliance, detect fraud, and maintain security
We will only use your personal data for the purposes for which it was collected unless used for a reasonably related purpose.
4. Legal Basis for Processing (Where Applicable)
- Your consent
- Performance of a contract
- Legitimate interests (service improvement, fraud prevention)
- Compliance with legal obligations
5. How We Share Your Information
We do not sell your personal data.
We may share your data with:
- Service providers (payment gateways, email services, analytics tools, IT/hosting providers)
- Coaching/facilitation partners when required for a specific program
- Legal authorities when required by law
- Business entities in case of mergers, acquisitions, or restructuring
6. How We Protect Your Information
- Secure servers and encrypted connections
- Restricted access to personal data
- Use of secure, reputable third-party systems
No method of online transmission or storage is 100% secure, but we strive to protect your information using reasonable measures.
7. Data Retention
We retain your data as long as necessary to provide services, comply with laws, or meet legitimate business needs.
If you request account deletion, we will delete or anonymise your data except where retention is legally required.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or correct your data
- Request deletion
- Restrict or object to processing
- Withdraw consent for marketing
- Lodge a complaint with a data authority
You may exercise these rights by updating your account settings or contacting us at [Insert email].
9. Emails and Marketing Communication
- Transactional emails cannot be opted out of except by closing your account.
- You may opt out of marketing emails anytime using unsubscribe links.
10. Cookies and Tracking Technologies
We use cookies to:
- Remember preferences
- Understand usage patterns
- Improve performance
For more details, refer to our Cookie Policy.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content, practices, or security. Please review their privacy policies.
12. Children’s Privacy
We do not knowingly collect information from children under 18. If you believe a child has provided us data, please contact us for deletion.
13. International Data Transfers
Your data may be transferred and processed outside your country when you access our Website. By using our services, you consent to such transfers subject to applicable safeguards.
14. Changes to This Privacy Policy
We may update this Policy periodically. The “Last Updated” date reflects the latest revision. Continued use of the Website indicates acceptance of the updated Policy.
14. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Potential Genesis
Email: info@pghrs.com
Website: www.potentialgenesis.com / www.pghrs.com
